ESG Policies
Mapletree’s material topics are supported by relevant policies to manage risk and drive performance.
Acceptable Use Policy
Establishes acceptable and unacceptable use of the Mapletree Group’s IT systems and resources
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Cybersecurity and Data Privacy
- Protecting sensitive data and preventing cyber attacks
Accounting Policy
Outlines the specific principles, bases, conventions, rules, and practices applied by the Group in preparing and presenting financial statements
Economic Performance
- Achieving sustainable economic growth and providing stakeholders with consistently attractive returns
Annual Employee Declaration
Annual declaration exercise to identify potential conflicts of interests, as specified in the Employee Handbook
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Anti-Money Laundering Policy
Outlines the control process on anti-money laundering and countering the financing of terrorism
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Board Diversity Policy
Sets out the principles and approach to achieve diversity on the Board of Directors within the Group
Diversity and Equal Opportunity
- Ensuring equal opportunity and resources, embracing diversity and fostering an inclusive work environment
Business Continuity Plan
The Business Continuity Plan (BCP) outlines the actions to be taken to recover from the loss of facilities resulting from natural disasters, accidents, equipment failures, cybersecurity incidents, or deliberate acts. It provides a structured approach to restoring operations to an acceptable level through a combination of preventive measures and recovery controls. BCP ensures critical operations can be sustained during and after disruptions by prioritising readiness, rapid response, and recovery, safeguarding people, processes, technology, and site access so commitments to stakeholders can be met without interruption
Health and Safety
- Maintaining a safe and healthy environment for all stakeholders
Code of Conduct and Discipline
Outlines the company’s expectation of employee conduct, as stated in the Employee Handbook
Diversity and Equal Opportunity
- Ensuring equal opportunity and resources, embracing diversity and fostering an inclusive work environment
Employee Engagement and Talent Management
- Providing employees with a positive work environment through fair employment practices
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Compensation, Benefits and Leave Policy
Outlines the details and procedures pertaining to compensation, benefits and leave. Part of the Employee Handbook
Diversity and Equal Opportunity
- Ensuring equal opportunity and resources, embracing diversity and fostering an inclusive work environment
Employee Engagement and Talent Management
- Providing employees with a positive work environment through fair employment practices
Confidentiality of Information
Outlines requirements of employees to protect the company’s information, as stated in the Employee Handbook
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Cybersecurity and Data Privacy
- Protecting sensitive data and preventing cyber attacks
Contract Review Policy
Outlines the standard operating procedures on the review of contracts, authorised signatories and the contracts index and archival process
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Distribution Policy
Outlines the principles to ascertain amounts that can be distributed to Unitholders as dividends (applicable to REITs)
Economic Performance
- Achieving sustainable economic growth and providing our stakeholders with consistently attractive returns
Employee Handbook
Outlines the human resources practices and administration procedures of the Group, including general terms and conditions, and other policies
Diversity and Equal Opportunity
- Ensuring equal opportunity and resources, embracing diversity and fostering an inclusive work environment
Enterprise Risk Management Framework
A process designed to identify potential events that may affect the entity, and manage risks to be within its risk appetite, to provide reasonable assurance regarding the achievement of entity objectives
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Environment, Health and Safety Policy
Outlines environment, health and safety management across the Mapletree Group
Strong Partnerships
- Working with stakeholders to understand their needs and achieve sustainability goals
Quality, Sustainable Products and Services
- Incorporating innovation and eco-technologies to ensure climate resilience and occupants’ comfort
Energy and Climate Change
- Enhancing energy efficiency and performance while increasing the adoption of renewable energy to mitigate the impacts of climate change
Water Management
- Managing water resources in a sustainable manner
Waste Management
- Practising effective waste management to reduce environmental degradation
Health and Safety
- Maintaining a safe and caring environment for all our stakeholders
Group Employee Engagement Policy
Outlines the importance of teamwork to the company, and funding procedures for employee engagement activities, as stated in the Employee Handbook
Group Gifts and Entertainment Policy and Procedures
Provides guidance for all employees of the Group in complying with its code of conduct when giving or receiving gifts or entertainment
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Group Investment Management Manual
Sets out the key principles of (the investment management’s) approval process to be complied by all investment teams in the Mapletree group of companies, excluding listed REITs and Private Funds
Economic Performance
- Achieving sustainable economic growth and providing our stakeholders with consistently attractive returns
Group Procurement Policy
Provides minimum standards for carrying out procurement related activities
Strong Partnerships
- Working with stakeholders to understand their needs and achieve sustainability goals
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Group Renewable Energy Policy
Outlines the operational energy hierarchy and renewable energy procurement guidelines
Quality, Sustainable Products and Services
- Incorporating innovation and eco-technologies to ensure climate resilience and occupants’ comfort
Energy and Climate Change
- Enhancing energy efficiency and performance while increasing the adoption of renewable energy to mitigate the impacts of climate change
Group Sustainable Development Policy
Outlines the sustainable practices for both greenfield and brownfield developments, including green building certifications, climate resilience measures and nature-based solutions, as well as design, materials and equipment specifications to reduce embodied carbon and generate energy and water savings, and reduce GHG emissions when the buildings become operational
Quality, Sustainable Products and Services
- Incorporating innovation and eco-technologies to ensure climate resilience and occupants’ comfort
Energy and Climate Change
- Enhancing energy efficiency and performance while increasing the adoption of renewable energy to mitigate the impacts of climate change
Water Management
- Managing water resources in a sustainable manner
Waste Management
- Practising effective waste management to reduce environmental degradation
Group Sustainable Investment Policy
Outlines the sustainability assessments required as part of the due diligence process for new investments, including environmental and climate-related due diligence, and green building certificates/energy ratings
Economic Performance
- Achieving sustainable economic growth and providing our stakeholders with consistently attractive returns
Quality, Sustainable Products and Services
- Incorporating innovation and eco-technologies to ensure climate resilience and occupants’ comfort
Energy and Climate Change
- Enhancing energy efficiency and performance while increasing the adoption of renewable energy to mitigate the impacts of climate change
Water Management
- Managing water resources in a sustainable manner
Waste Management
- Practising effective waste management to reduce environmental degradation
Group Sustainable Operations Policy
Outlines the sustainable practices for operating assets, including green building certifications / energy ratings, sustainable standards for landlord works and tenant fit-out works, sustainable operations and maintenance practices, green leases and tenant engagement
Quality, Sustainable Products and Services
- Incorporating innovation and eco-technologies to ensure climate resilience and occupants’ comfort
Strong Partnerships
- Working with stakeholders to understand their needs and achieve sustainability goals
Energy and Climate Change
- Enhancing energy efficiency and performance while increasing the adoption of renewable energy to mitigate the impacts of climate change
Water Management
- Managing water resources in a sustainable manner
Waste Management
- Practising effective waste management to reduce environmental degradation
Human Rights Policy
The purpose of this policy is to formally document Mapletree Group’s (“Mapletree”) long-standing commitment to respect internationally recognised human rights.
Strong Partnerships
- Working with stakeholders to understand their needs and achieve sustainability goals
Diversity and Equal Opportunity
- Ensuring equal opportunity and resources, embracing diversity and fostering an inclusive work environment
Health and Safety
- Maintaining a safe and caring environment for all our stakeholders
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Incident Management Policy
Defines a structured process for detecting, responding, and managing IT operational and security incidents. Ensures consistent coordination, impact minimization, and timely service restoration
Cybersecurity and Data Privacy
- Protecting sensitive data and preventing cyber attacks
Investor Relations Policy
Outlines the principles and practices that facilitate the regular, balanced, and clear communication of information to Unitholders and the investment community (applicable to REITs)
Strong Partnerships
- Working with stakeholders to understand their needs and achieve sustainability goals
IT System Disaster Recovery Policy
Establishes the requirements to ensure the continuous availability of information assets, underlying IT systems and resources, and technologies in the event of a disaster (natural or man-made)
Cybersecurity and Data Privacy
- Protecting sensitive data and preventing cyber attacks
Learning and Development Policy
Outlines policies and procedures concerning training, Mapletree training award, induction/immersion programme and buddy programme for new joiners, as stated in the Employee Handbook
Mapletree CSR Framework
To empower individuals through supporting educational and healthcare initiatives, and enriching communities through the arts and environmental sustainability
Strong Partnerships
- Working with stakeholders to understand their needs and achieve sustainability goals
Community Impact
- Supporting initiatives and projects that have a positive impact on communities
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Pandemic Disease Plan
Sets out guidelines to safeguard and de-risk operations during a contagious medical situation for the Mapletree Group’s corporate offices
Health and Safety
- Maintaining a safe and caring environment for all our stakeholders
Personal Data Policy
Outlines policy concerning handling of employee personal data, as stated in the Employee Handbook
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Cybersecurity and Data Privacy
- Protecting sensitive data and preventing cyber attacks
Resourcing and Employment Policy
Outlines the guidelines and process for recruitment and all employment-related services
Diversity and Equal Opportunity
- Ensuring equal opportunity and resources, embracing diversity and fostering an inclusive work environment
Security Monitoring Policy
Defines how Mapletree’s IT systems are monitored to detect and prevent unauthorised or malicious activity. Supports early breach detection, audit compliance, and continuous improvement of security controls
Cybersecurity and Data Privacy
- Protecting sensitive data and preventing cyber attacks
Talent Management Policy
Outlines the guidelines and procedures on the application of the talent management programmes in Mapletree
Diversity and Equal Opportunity
- Ensuring equal opportunity and resources, embracing diversity and fostering an inclusive work environment
Employee Engagement and Talent Management
- Providing employees with a positive work environment through fair employment practices
Trading Ban and Pre-Trading Notification Policy
Deals with the scope and processes relating to Trading Ban Notification and Pre-Trading Notification for the dealing in any Mapletree listed securities and/or digitalised token of any Mapletree Private Fund
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Vendor Management Policy
Defines the vendor management processes, and IT risks associated with procuring products and services from IT vendors
Cybersecurity and Data Privacy
- Protecting sensitive data and preventing cyber attacks
Whistleblowing Policy
Provides guidance and proper avenues for employees and external parties to raise concerns about actual or suspected misconduct or wrongdoing
Ethical Business Conduct and Regulatory Compliance
- Conducting work with utmost integrity and accountability and achieving full regulatory compliance
Compliance with Laws and Regulations
- Achieving full regulatory compliance in everything we do